Small Medium Sized Enterprises, (SME's 10-99 employees) and Mid-Market enterprises (MME's 100-500 employees) are increasingly relying on Information Communication Technology (ICT) to develop and sustain competitive advantage. OneStopClick recognises that vendor selection and performance is a bigger issue than most SME's and MME's perceive. There are a number of key challenges that these companies face in making an IT vendor selection.